1 – Passenger’s Name
2 – Route
3 – Ticket Number
4 – Flight Number
5 – Ticket Booking Class
6 – Date of Journey
7 – Local Departure Time
9 – Ticket Reservation Number / Record Locator
10 – Ticket Restrictions/ Endorsements
11 – Fare Basis
12 – Baggage Allowance
Note, some information is for an agent or airline use only (e.g. Fare Basis, #11)
1- PASSENGER’s NAME
A passenger’s name must be spelled exactly as it appears on the passport. Forget the driver’s license and nicknames, especially if you travel outside the US. If you notice that your name is not spelled correctly, immediately contact your travel agent or airline and fix the error. Usually a passenger’s name cannot be changed after the ticket is issued. Depending on the airline, an unwritten rule has always been that the first 4 letters of the passenger’s last name should be spelled correctly. Keep in mind that most gate agents follow this, but on some occasions you may be asked to buy a new ticket. Therefore, before buying, actually paying for the ticket, make sure your name is spelled correctly; ask for an email or fax or other form of media with your travel itinerary.
This is your travel route: to and from cities. When you see an ‘X’, this means a transit city or connection, where you spend less than 24 hours. Sometimes you may also see ‘O’ on the left side of the city, this will show you the city where you have a stopover, more than a 24 hour stop.
3- TICKET NUMBER
This is your unique airline ticket number – your proof that the ticket was issued. Usually the first 3 digits signify the airline code. Each airline has a 3 digit code unique to the airline (e.g. in the ticket sample it would be 021). This number is followed by the actual ticket number or otherwise called ticket stock number.
4- FLIGHT NUMBER
This is the airline 2 letter code followed by the flight number (e.g. DL 032 would stand for DL = Delta airlines, 032 – flight number for that particular airline)
5- TICKET BOOKING CLASS
This is usually a letter which shows in what the service class your flight is booked. The service class can usually be either coach, business, or first. Some airlines have upgraded coach classes, others have one service class for business and first.
There are maybe 10 or so coach service classes and several business and first classes. The differences between all these coach classes are the price and the rules; the more you pay for the ticket, the less restrictions the ticket has. That’s it. You will not get better seats nor will receive more benefits or better service if you buy a more expensive ticket. The airlines have certain number of seats available for each tier of prices. When the lowest price tickets get sold, you’d need to pay more to get on a flight. You may pay $200 for a ticket and sit next to a passenger who pays $1000 for a ticket in the same coach class. Business and first class fares may also have several price tiers. However, most of these fares allow free changes and no fee refunds.
TIP: some airlines allow free upgrade to business class if you pay a so called full ‘Y’ class fare for a ticket (most expensive unrestricted coach class fare).
6- DATE OF JOURNEY
This is your travel date. Usually it is a day and a 3-letter month code.
7- LOCAL DEPARTURE TIME
Time when your flight is schedule to depart. Always know the local time as this time is always based on local time zone.
Note, be very cautious if you’re traveling during the daylight saving time or other time changing events. The reservation systems might not recognize the time change in advance and on some occasions you might need to reschedule or reroute your trip due to the lack of connection time.
9- TICKET RESERVATION NUMBER/RECORD LOCATOR
Otherwise called as record locator is your unique reservation number. Since electronic tickets almost took over the ticketing world, in many cases the reservation number is sufficient for your travel. These codes and combinations are different for each airline.
10- TICKET RESTRICTIONS
Abbreviated form of basic ticket restrictions and rules such as changeable or not, refundable or not, penalty/fee amount if any, and airline validity.
11- FARE BASIS
This is a code or a number of rules and restrictions for a particular flight on a certain airline. Usually only the airline agent or travel agent can access and provide you with information on these rules and restrictions.
12- BAGGAGE ALLOWANCE
Numbers or letter in this box tell you how much you are allowed to check-in at no cost. Usually this is either in kilograms (e.g. 20kg ) or piece concept (PC) especially within the US and on Transatlantic flights. Each airline may have different baggage allowance, so be sure to ask your agent about each travel segment allowance.
Note, on many occasions you will have different baggage limit allowance, especially if you travel outside the US. For example, if you travel to Europe with one connection, but have 2 separate tickets issued, it is very likely that both tickets will have different baggage allowances. This will definitely be the case if you stop in European city for more than 24 hours (=stopover) and you will need to pay excess baggage fee because most flights in Europe allow only 20kg checked-in baggage per passenger at no cost.
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